Tag Archives: eburgess

Burgess.com Continues To Fail The Customer

As noted in several previous posts, I made a $100+ purchase from eburgess.com, Burgess's website. The plants all arrived very late in the season and thus were in bad shape and almost all died. I contacted Burgess and told them of the problem. They sent me replacement plants, but as noted in previous plants, these plants were the left overs in the fall greenhouse. I specifically told them to wait until next spring to send my replacement plants and no substitutions of plants. What did they do, they Read more [...]

Burgess Seed & Plant Co Disappoints Me, Continued

In a previous post I have described how terrible my experience with Burgess Seed & Plant Co has been. As I noted, I told them on the phone to NOT send the replacement plants in the Fall because I didn't want left over junk that sat in the greenhouse all summer AND the plants would not survive out long summer.  That is exactly what happened, they send the replacement plants in the Fall.  The plants were already dormant and re-bloomed in the Fall only to die when the cold weather got here. This Read more [...]

e Burgess.com Replacement Shipment

I am not very pleased with the plants that I purchased from Burgess (eburgess.com) last spring, 2015.  The shipment was several months late.  When the plants finally arrived, they were in poor condition and past prime spring planting time.  Most of them died, so I took Burgess up on their replacement warranty.  This is the replacement order they sent.  The fir trees you see are Colorado Blue Spruce.  The 3 Spruce in the original order were DOA on arrival, as was much of the shipment.  These Read more [...]